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Show #183 - October 23, 2006

<< Show184Oct26 | FIRShowNotes.HomePage | Show182Oct19 >>

  • RSS feeds and direct MP3 download links in the podcast blog entry for this edition (link coming ).
  • For show notes for editions 1 through 74 of For Immediate Release: The Hobson & Holtz Report, please visit the podcast blog:

Content summary

The big news about crayon; dramatic increase in global broadband penetration; the trouble with the word 'expert'; improving customer service with support tag beacons; World Bank to back content companies; Lee Hopkins reports; Edelman's reputation and credibility crisis; listeners' comments discussion; the music; and more.


00:00 Surprise! Happy Birthday Neville

01:09 Call the Comment Lines - North America: +1 206 222 2803 | Europe: +44 20 8133 9844 | Skype: fircomments


3:57 The Big Name Reveal and the Official Launch

13:00 One Minute News
Customer service tagging ideas
The trouble with the word 'expert'
OECD tracking broadband subscribers
World Bank to back content companies

26:12 Lee Hopkins reports
Employee communication in a post modern age

34:08 Edelman's reputation and credibility crisis

Listener Comments

60:15 Dave Trainer emails about his disappointment
61:44 Rob Cottingham comments on Carmen van Kerchove and the best blog you'll never see
66:19 ...and sends congratulations on Crayon
67:37 ...and sends a blog threat level parody graphic
69:13 Tom Keyes on IE7? and Firefox
73:45 Dan York points to a post about PR agencies that get 'it' and those that don't - Alec Saunders: "Blogs and the New PR"
76:00 Wrap Up

79:10 Music - Planet of women "Waking up the neighborhood"


Rob Cottingham[1]: Link to Kate Trgovac's[2] post about the Royal Ontario Museum blog[3]

That graphic:

Contributors to show notes for this show (add your name here):
  • Neville Hobson
  • Michael Vanderdonk
  • Rob Cottingham
  • Dan York
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